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Terms & Conditions

APTuned accepts the following Payment Methods:
 
• Visa
• Mastercard
• Discover
• American Express
• PayPal

Sales Tax
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within California will be charged the applicable sales tax.

Returns
Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on electrical items, liquids, special orders or items over 5 days old and no returns without an RGA (Returned Goods Authorization)#. Manufacturer's warranty ONLY.  For electrical items, we can offer an exchange if the item is determined to be defective by the manufacture. 

Delivery Attempts
If UPS or FedEx try three times to deliver to you, but are unsuccessful, the item will be returned to shipper.  Once it comes back to us, we will consider this a return, and there is an automatic 25% restocking fee minus any shipping fees.  When an item ships, we email a tracking number, so please make sure you will be available or make arrangements with the shipping company to receive the item.

Restocking Fee
A 25% restocking fee will be applied to all non-defective returns. Shipping charges are non-refundable. For orders with Free Shipping, the original shipping charges will also now apply.

Order Changes
You may request a change to your order, provided your order has not already been processed and shipped. Please contact us during business hour to change your order.

Free Shipping
Free shipping applies to some orders where stated. Free shipping is UPS Ground, FedEx Ground or USPS. Free shipping only applies to the mainland US, and not Hawaii, Puerto Rico or Alaska.

We are not responsible for any vehicle damage or any repair costs associated with any of the parts we sell.  All parts are sold as is, with manufacture warranty.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, APTuned.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. APTuned.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, APTuned.com shall immediately issue a credit to your credit card account in the amount of the charge.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. APTuned.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. APTuned.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Customer Information
Any customer information including any email addresses received by APTuned.com will only be used in connection with your order, and will not be sold, or transferred to any third party. Periodically, APTuned.com may wish to communicate with customers via email or electronic newsletter, if for any reason you do not wish to receive email communications from APTuned.com, then you may send an email to sales at APTuned.com with "remove from email list" in the subject, and you will not receive any further email communications from us.

Security
Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.